Shipping Policy

Thank you for shopping with Kova Daily. We’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

Orders are typically processed and dispatched within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

International orders generally arrive within 7–12 business days after dispatch.

Delivery times are estimates and may occasionally be affected by customs processing, local postal services, severe weather, holidays, or other circumstances outside our control.

Tracking Your Order

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Multiple Packages

If your order contains multiple items, they may be shipped separately and arrive at different times. You won’t be charged additional shipping fees for split shipments.

Address Information

Please check that your shipping address is complete and accurate before placing your order. Contact us as soon as possible if you notice an error. We can’t guarantee that an address can be changed after an order has been processed.

We aren’t responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.

Customs and Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.

Delayed or Missing Orders

If your order hasn’t arrived after the estimated delivery period, please check your tracking information and contact your local delivery provider. You may also contact our support team, and we’ll be happy to help investigate.

Contact Us

If you have questions about shipping or your order, please contact us at support@kovadaily.shop